Terms and Conditions

Conditions of Sale of Tickets and Entry

These conditions apply to Queensland Garden Show

Ticket purchase and entry to Queensland Garden Show (“event”) are subject to the following conditions. The term “event” within these conditions includes reference to the area set aside for Queensland Garden Show plus any and all of the activities that take place in that area. “Entrant” includes a person who has entered the event. “Ticket holder” means any person who has purchased a ticket to the event whether they are an Entrant or not. The event organiser is Nursery & Garden Industry Qld Ltd (“NGIQ”).

NGIQ reserves the right to refuse entry to or eject from the event any person who does not comply with any of these conditions.

  1. Admission
    1. NGIQ reserves the right to refuse admission to any person, including any person holding a valid ticket, for reasonable cause, without notice.
    2. Entrants must comply with all directions given by NGIQ, including any directions to leave the event.
  2. Concession Tickets

АССЕРТED forms of ID to receive a concessional discount – VALID Centrelink issues Pension Card, Veterans Affairs Gold Card, and DVA Health Card White Card.

  1. Companion Card

People with a disability who require a companion to access the event with them must produce their ‘Companion Card’ at time of Show entry. This will allow the card holder’s companion to enter the event free of charge. Normal adult and concession prices will apply to the Companion Card holder.

  1. Change of Program
    NGIQ reserves the right to add, withdraw or substitute speakers, attractions and amenities and to vary programs, seating arrangements, and audience capacity of the event.
  2. Searches
    Entrant’s belongings may be searched on entry to the event, or during the event. Entrants consent to such searches. Entrants may be required to leave the event if they refuse a request to have their belongings searched, and will not be refunded or otherwise compensated.
  3. Footwear
    Entrants must wear footwear while at the event.
  4. Items Not Permitted
    1. Entrants must not bring eskies to the event.  Food items are permitted, however eskies will be confiscated. NGIQ accepts no responsibility for confiscated items.
    2. Entrants may not bring in alcohol, glass, illegal drugs and controlled substances, weapons or other items deemed dangerous by NGIQ to the event.
  5. Animals
    1. Entrants may not bring animals to the event, except disability assistance animals, such as guide dogs, hearing dogs, and other animals trained to assist the Entrant with a disability.
    2. All disability assistance animals must be on a lead at all times while at the event. An Entrant with a disability assistance animal may be liable for any injury, loss, or damage caused by the animal at the event.
  6. Recording, Transmission and Exhibition
    1. Entrants agree not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event other than for private non-commercial purposes.
    2. Entrants grant permission to NGIQ to use their name, image, likeness, or statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at the event without further authorisation from, or compensation to the Entrant.
  7. Offensive Behaviour
    Entrants will not conduct themselves in a manner that is inappropriate, offensive to others, or illegal.  NGIQ reserves the right to refuse entry to or eject a person who conducts themselves in such a manner.
  8. Smoking/Vaping
    Entrants may only smoke/vape in a Designated Smoking Area that has signs indicating that smoking is permitted in that designated area.
  9. Acceptance of Risk and Limitation of Liability
    Persons purchasing tickets or entering the event do so at their own risk. Entrants and ticket holders assume all risks associated with and incidental to the event, whether before, during or after the event. The risks assumed by Entrants and ticket holders include any risks caused by NGIQ in ensuring compliance with the Conditions of Sale of Tickets and Entry. Entrants and ticket holders waive any claims for personal injury or death against NGIQ on behalf of Entrants and any accompanying minor.
  10. Ticketing and Non-refund Policy
    1. Tickets are sold on the condition that purchasers are not entitled to a refund in any of the following circumstances.
      1. If you choose not to attend the event.
      2. If you are unable to attend the event for any reason, including illness.
      3. If you attend the event and are unsatisfied.
      4. If the program of the event is changed, or any parts of the event.
      5. If any part of the event is cancelled due to weather or on any reasonable basis, or any cause outside the control of NGlQ, after the commencement of the event.
      6. If you lose your ticket or do not bring your ticket to the event.
      7. vii.If you are refused entry or ejected for any reason in accordance with the Conditions of Sale of Tickets and Entry.
    2. In the event of cancellation of any part of or the entire event NGIQ is not liable to arrange a substitute event.
    3. Persons for whom a ticket is being purchased must be present when purchasing tickets from the gate.
    4. You are entitled to give or sell your ticket to someone else, if you wish.
    5. NGIQ reserves the right to refuse entry to any person producing a duplicated or altered ticket.
  11. Pass-outs
    Pass-outs may be issued at the discretion of NGIQ.
  12. Data Use
    You agree that the NGIQ can collect and keep personal information about you and all ticket allocations including name, address, email, telephone number. NGIQ may need to disclose your personal information as required by law or as permitted under the Information Privacy Act 2009. A Privacy Policy available via the ticketing platform outlines how NGIQ will handle your personal information.